Contact information
We are here to help. Whether you have a question about a rug, need help choosing the right size, want to place a custom order, or need support after a purchase, we will reply within 1 business day.
For questions about an existing order, please include your order number in the subject line.
+1 917 730 3841
The fastest way to reach us. Send a message any time and we will reply during business hours.
Business Hours
Monday to Friday, 9:00 AM to 6:00 PM Morocco time (GMT+1)
We are based in M'rirt, Morocco, in the Middle Atlas mountains where every Wool Heritage rug is woven by hand.
Business Information
Wool Heritage is operated by WOOL HERITAGE LLC, a company registered in the United States.
Our workshop, rug production, order fulfilment, and shipping operations are based in M'rirt, Morocco.
Registered business address:
Wool Heritage LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States
Workshop and shipping origin:
M'rirt, Morocco
Customer service email:
For Press and Collaborations
If you are a journalist, writer, photographer, or interior designer interested in working with Wool Heritage, please email us at info@woolheritage.com with "Press" or "Collaboration" in the subject line.
For Trade Inquiries
If you are an interior designer, retailer, or hotel and would like to learn about our trade program, please email us at info@woolheritage.com with "Trade" in the subject line.
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