Contact

We'd love to hear from you

A question about a rug, a size, a custom order or an order on its way: a real person from our workshop in M'rirt answers within one business day.

Monday to Friday, 9:00 to 18:00, Morocco time

The fastestWhatsApp

+1 917 730 3841. Send a message, a photo of your room or a size: we answer during workshop hours.

Message us Emailinfo@woolheritage.com

For an existing order, put your order number in the subject line, so we find it at once.

Write an email Your orderFollow your rug

Every rug has its Rug Passport: the photos and dates of each step, from the loom to your door.

Open my passport

Send us a message

Tell us a little about your room or your rug. Photos are welcome on WhatsApp.

Quick answers

What size rug do I need?Room by room, with drawings to scale How much does my rug cost?See the price of any design and size in the Rug Studio How long does it take?About 4 to 9 weeks to weave, then 8–15 business days by FedEx Why are Beni Mrirt rugs so expensive?What goes into one hand-knotted rug

Wool Heritage is operated by Wool Heritage LLC, a company registered in the United States: 30 N Gould St, Ste R, Sheridan, WY 82801, United States. Our workshop, rug production, order fulfilment and shipping are based in M'rirt, Morocco. Customer service: info@woolheritage.com.
Read our shipping policy, refund policy, privacy policy and terms of service.